Human Machine Interfaces (HMIs), touchscreens, monitors and displays provide operators with key information, configuration and control over machines and processes. They are a critical part of industrial automation operations in a multitude of plants and facilities and having a trusted supplier such as Axxa to handle service and repairs is vital for keeping plant equipment running effectively.
In the case of a failure, this type of equipment often provides challenges related to obsolescence. With technical expertise and experience, Axxa provides diagnosis; repair and supply solutions that take care and safeguard production. We can restore the performance and functionality of a variety of monitors and panels, including LCD (Liquid Crystal Display), TFT (Thin Film Transistor) and Industrial CRTs (Cathode Ray Tubes).
Operator Panel /Touch Screen /Teach Pendant Stopped working? Picture Alignment Issues? Membrane Keypad needs replacement? Loss of brightness? Unresponsive touchscreen? Cracked screen?
Obvious signs that your touch screen panel or HMI badly needs a repair. Our qualified and trained technicians are always at hand to help you with your HMI repairs. Our no frills HMI repair service easy and hassle free as our ‘No Fix No Fee’ promise implies if it’s beyond repair, the customer doesn’t pay.
Our technicians have extensive experience in repairing HMIs/Operator Interfaces including touch screen. We offer several possibilities in repair, not just electronics but foils and replacement displays as well. We have a variety of foils and screens available in stock for replacement. If the original foil is not available in our stock, Axxa has the ability to develop and create new foils when needed.
Siemens, Allen Bradley, ABB, B&R, Beckhoff, B&R, Elo, Fanuc, Schneider, Proface, Beckhoff, Mitsubishi, Beijer, Omron, Keba, Kuka, Ge Fanuc, Kawasaki, Yaskawa, Advantech, Omron, Red Lion, ESA, Parker, Lauer and many other brands of HMI/Pendant Operator Panels; we fix them all.
LCD Display Replacement Services including touchscreen, protective film, Keypad, LCD display, case/housing and other HMI parts for Siemens, Allen Bradley, Sharp, Kyocera, NEC, Auo, Samsung, Mitsubishi, Sanyo, LG Display and many more brands.
Do you need help? Please call: +1 716 313-2992
We offer:
Free Evaluation
12 Month Warranty
No Fix no Fee
HMI/Operator Panel/Touch Screen Services
- Full power-up evaluation / failure verification prior to disassembly
- Each unit is fully disassembled and cleaned
- Power supply circuit is serviced as needed
- Video circuit is serviced as needed
- Processor circuit is serviced as needed
- Control panel / touch screen / keypad is serviced as needed
- Damaged screen repair and replacement
- Motherboard diagnostics and repairs
- Damaged keyboard/front panel replacement
- Communication module diagnostics
- Damaged CCFL and LED backlight repairs
- Data backups
- Graphics chip repairs
- Damaged touch screen replacement
- Keyboard membrane replacement
- Comprehensive modernization of operator panels
- Operating systems installed as needed
- Drivers installed as needed
- Program back-up battery replaced as needed
- 48-hour burn-in quality testing
COMMON TOUCH SCREEN HMI/Teach Pendant FAULTS WE REPAIR
TOUCH SCREEN DAMAGE - TORN/ CRACKED HMI SCREENS
A cracked touch screen can cause machine shutdown and resultant disruptions in business operations and consequent production delays. The issues get compounded if there are no backups of the program and no spares are available immediately. Axxa engineers/technicians have the desired expertise of replacing touch screen glass and we have in stock replacement screens for most of the brands including Beckhoff, Elo, Siemens, Allen Bradley, Omron, Schneider Electric and Mitsubishi. Our touch screen/HMI repair services include:
- Wash, clean, and bake unit to start
- Replace lamps
- Replace capacitors
- Cold solders joints in power supplies
- Battery replacement
- Necessary board repairs
- We also do LCD replacement with any unit
Blank / Dead PIXELS / UNRESPONSIVE HMI TOUCH SCREENS
Dead pixels can cause a touch screen to become unresponsive to touch and this is very frustrating for the machine operators. This kind of problem is the initial version before the whole HMI screen goes dead/unresponsive. Axxa has thousands of membranes and touch screens in stock and can replace your HMI touch screens and restore the touch screens to full sensitivity. We have the capability to replace most the touch screens; monitors, HMIs, Teach Pendants and displays.
Fuzzy, Blurry OR FLICKERING HMI DISPLAYS
With aging, touch screens or HMIs though functional but loose glitter and get extremely dim to the point of you not being able to read the text or see the image clearly even when they are turned to full brightness. Another cause of this loss of brightness can be attributed to the backlight inverter in your industrial HMI which may need replacement. Additionally, a poor connection or faulty bulb can cause flickering screen. At Axxa, we have years of experience in replacing backlight inverters. We stock replacement parts of most of the leading brands of industrial monitors to ensure fast turnaround times.
FAULTY HMI DISPLAYS
A variety of problems can cause faulty displays HMIs, Monitors and Displays. Broadly summing up anything; cracked screen, dim, dead or flickering scree, communications, faulty switch, dead backlight and or firmware issue can cause an HMI to go dead. Irrespective of the problem with your HMI, Touch Screen Display, Pendant or Operator Panel, Axxa can help. We have in stock, replacement HMI / Touch Screen Display / Teach Pendants components in stock for a wide range of operator panels to ensure quick turnaround for many faulty displays.
HMI PICTURE ALIGNMENT ISSUES /ghost images on touch screen
Misalignment is a common issue with HMIs and Touch Screen panels. It means that the picture rolls off the screen and it is difficult to view the contents. At times the problem is minor in nature and machine operators can manage with it. However, if not taken care of in time, the problem will deteriorate and get worse slowly. Preventive measures like sending it in for a service before the problem magnifies customers have the flexibility and convenience in terms of time and can plan repairs constructively.
HMI BOOT PROBLEMS
Booting problem causes an HMI to become dead. ‘Completely dead’ is the most common fault description provided by customers to us when HMIs are shipped for repairs. Common reasons of dead HMIs or Touch Screen panels touch screen are an internal fault on one of the printed circuit boards, probably in the power section. We routinely refurbish electronic sections of the HMIs, Touch Screens and Teach Pendants by replacing faulty components like capacitors, relays and ICs. We make sure to bring your operator panel back to life.
HORIZONTAL AND VERTICAL LINES ON HMI SCREEN
Those irritating lines across your operator panel display is another common issue with HMIs and industrial monitors. The cause can be a variety of issues from simple loose connections to built-up ingress and more serious panel damage. Our electronic technicians repair operator panels down to component level and can resolve a number of issues relating to lines on your screen.
HMI COMMUNICATION PROBLEMS
Most contemporary HMIs are not merely display panels, they have complex fieldbus networks to enable them to integrate into the rest of your control system. Like everything else, communications also experience problems and cut off the communication between an HMI and other control system parts thus restricting interaction. Axxa has the requisite expertise in this field. We have experienced engineers in all communication protocols including Modbus, Profibus, DeviceNet, CAN, Interbus, Ethernet, Profinet to take care of our customers’ needs.
HMI SOFTWARE PROBLEMS
Repairing an HMIs is not just fixing hardware issues such as failure to power, broken screens or replacing invert parts. There are a myriad of issues relating to firmware programming and software issues Engineers at Axxa can assist with HMIs software related issues. Axxa can assist with tasks such as cloning hard drives and reloading software to get your HMIs back to full functionality. Contact us or call us if you need help with HMIs / Operator Panels software related problems.
SUPPORTED BRANDS
From bulky CRTs to the slickest LCDs, we support a vast array of current and obsolete HMIs with our repairs. We repair industrial operator panels from the world’s leading brands including: ALL HMI TYPES COVERED
ABB TEACH PENDANT REPAIR
Axxa has the capabilities to repair / replace all kind of touch screen glass, protective case shell, membrane keypad switch and LCD display for ABB Robotic Teach Pendants and Flex Pendant.
- ABB 3HNA006148-001 Pendant Repair
- ABB 3HNA024941-001 Pendant Repair
- ABB E3HAC028357-001 Pendant Repair
- ABB 3HAC028357-001 Pendant Repair
- ABB 3HAC023195-001 Pendant Repair
ALLEN-BRADLEY PANEL VIEW REPAIR
Panel View terminals offer rugged electronic interface solutions in a variety of sizes, operator input methods, memory options and configurations and have high score ratings for high shock, vibration, and temperature. Contact us for Allen Bradley Panel View Repair replace, Allen Bradley Panel View Plus Repair, Allen Bradley Touch Screen Panel Repair, Allen Bradley Operator Panel Repair, Allen Bradley Membrane Keyboard Repair, Allen Bradley Membrane Keypad Repair, Allen Bradley 2711 Repair, Allen Bradley 2711P Repair, Allen Bradley 2711B Repair, Allen Bradley 2711E Repair, Allen Bradley 2711C Repair, Allen Bradley 6176M Repair, Allen Bradley 6186M Repair, Allen Bradley 6181F Repair, Allen Bradley 6181P Repair, Allen Bradley 6182H Repair, Allen Bradley 6185 Repair, Allen Bradley 6189 Repair, Allen Bradley VersaView Repair, Allen Bradley VersaView CAT Repair, Allen Bradley VersaView 1500P Repair, Allen Bradley VersaView 1700P 1900P repair replacement.
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Graphic Terminals (PanelView) /Panel View Repair
Panel View graphic terminals offer rugged electronic interface solutions in a variety of sizes, operator input methods, memory options and configurations and have high score ratings for high shock, vibration, and temperature.
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Panel View Plus Repair - Allen Bradley
The Allen Bradley Panelview Plus 6 (sizes 4in to 15 in) and Plus 7 (size 4 in to 19 in) Displays are Operator Interface Panels that let you monitor, control, and display application status information graphically. Popular Panelview Plus Touchscreen models include:
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Panel View Component Graphic Terminals Repair - Allen Bradley
Bulletin 2711C PanelView Component Graphic Terminals are panel-mount display devices that offer keypad or touch screen options for operator input. Rockwell Automation announces that as of June, 2018, Bulletin 2711C PanelView Component C200 and C300 Graphic Terminals have been discontinued and replaced by PanelView 800 Graphic Terminals. Popular models are:
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SIEMENS SIMATIC HMI REPAIR
Broken, bruised or dead Siemens SIMATIC HMI – Axxa can fix them all. Contact us by email or phone and the help will be right on hand. Siemens Simatic HMIs are suitable for almost every industrial application. Axxa supports repairs and sales for all Siemens panels from Key Panels and Basic Panels to Comfort Panels and Mobile Panels. HMI devices with all-round IP65/NEMA 4 protection for distributed configurations.
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SCHNEIDER ELECTRIC MAGELIS HMI REPAIR
Schneider Magelis HMI Panels
Schneider Magelis HMI Terminal Keyboard is used by almost all industrial organizations, as well as a wide range of other companies, to interact with their machines and optimize their industrial processes.
Schneider Magelis HMI Operator Panel provides more flexibility, more communication and an easy mounting system, providing a cost-effective solution for machine builders.
The Schneider HMI is called differently according to different application scenarios. Such as Schneider terminals, modular industrial pc, industrial touch panel pc and industrial computer monitor.
EATON – VICKERS – Cutler Hammer Panel Mate Repair
- Vickers EEA-AMP Repair
- Vickers EEA-DAC Repair
- Vickers EEA-DSG Repair
- Vickers EEA-EDC Repair
- Vickers EEA-LIM Repair
- Vickers EEA-PAM Repair
- Vickers EEA-PCB Repair
- Vickers EEA-POS Repair
- Vickers EEA-PSU Repair
- Vickers EEA-REL Repair
- Eaton MFD Series Repair
KUKA SMARTPAD REPAIR
KUKA KRC1 KCP1 VKRC1 Teach Pendant Control Panel, KUKA KRC2 KCP2 VKRC2 Controller Panel, KUKA KRC3 KCP3 VKRC3 Teach Pendant Control Panel, KUKA KRC4 KCP4 VKRC4 KUKA SmartPAD Controller.
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MITSUBISHI HMI REPAIR
Mitsubishi have been selling Beijer manufactured HMIs for many years now and since their release, the E1000
and iX HMI series have proved to be very popular. Some of these products are over 10 years old and Mitsubishi has moved on to the more modern Mitsubishi Electric GOT2000 series. E1000 and iX HMI products have been discontinued and replaced by their GOT2000 equivalents. However Axxa continues to extend repair and slaes support to the legacy E1000 and iX series of panels.